Shipping & Returns
Your order will be packed and shipped within 3-5 business days from date of ordered. You will receive an email confirming that your order has been shipped with your tracking number.
All orders shipped using Australia Post.
Handling and Shipping Charges are as follows:
Standard Shipping $ 10
Express Shipping $ 15
We apologize but there are no deliveries on Weekends and Holidays.
Note: Any postage delays are out of our control. We request your utmost patience and understanding
Return & Exchange Policy
We hope you love our products as much as we do! All of our products are made with love and hope that it will help make your breastfeeding journey easier.
If for any reason you are not satisfied with your purchase, we accept returns and exhanges with the following guidelines:
1. We accept returns for defective merchandise only. Please choose carefully as there are no refunds for change of mind. We allow exchange of merchandise or voucher of the same amount only. If the amount of the items for exchange is higher than the item, you will be asked to pay for the difference for your exchange request to be processed.
2. Returns/exchange must be done WITHIN 7 DAYS from the date the items are received. Kindly contact us immediately.
3. Items eligible for exchanges are damaged or defective caused by our end only. Please note that we are not accountable for damages caused by shipping.
4. Items for exchange must not be worn, not used, not damaged, free from makeup stains. We will be inspecting the item and notify you if your exchange is approve.
5. Shipping costs for returns/exchanges shall be shouldered by the buyer (unless delivered item is an incorrect item/size/color).
6. Please notify us once you ship your returned items. We are not accountable for items lost in the mail.
7. Any damage or flaw reported beyond 7 days are not qualified under our policy. Exchanges are allowed within 7 days from receipt of items.
8. For cancelled orders, a full refund of the cost of item (excluding delivery) will be made via bank transfer.